Terms and Conditions

This is a translation of the Portuguese version. In case of any discrepancy, the Portuguese version prevails.

Terms and Conditions of Use and Provision of Services

Who we are

Welcome to Wolf Smart Industries. These Terms and Conditions govern the use of the websites wolfsmartindustries.pt and wolfsmartindustries.com and the commercial relationship between Wolf Smart Industries and its clients. By browsing this site or engaging our services, you agree to the provisions set out herein.

1. Company Identification

The website and services are operated by Wolf Smart Industries (hereinafter “Wolf” or the “Provider”).

• Address: EN 101, Avenida Barros e Soares, 423, 4715-214 Braga, Portugal.

• Email: geral@wolfsmartindustries.pt

• Telephone: +351 960 449 055

2. Purpose and Scope

These Terms apply to all visitors to the website and to any commercial transaction involving the following services:

• Software, Website and Mobile App Development.

• Digital Transformation and Automation Consultancy.

• Digital Marketing and Paid Traffic Management.

• Graphic Design and UI/UX.

3. Intellectual Property

3.1. Website Content:

All texts, images, logos (including the Wolf Smart Industries brand), videos and source code on this website are the exclusive property of Wolf or of third parties who have authorised their use, and are protected by the Portuguese Copyright and Related Rights Code (Código do Direito de Autor e dos Direitos Conexos).

3.2. Client Projects:

Unless otherwise agreed in writing in the service agreement:

• The intellectual property in the code, design and materials developed for the Client is only transferred to the Client upon payment in full of the agreed amount.

• Wolf reserves the right to use parts of generic code (libraries, proprietary frameworks) in other projects, without this constituting a breach of exclusivity, provided that it does not disclose the Client’s trade secrets.

4. Conditions for the Provision of Services

4.1. Quotes and Proposals:

Services are provided upon acceptance of a specific quote or commercial proposal. Proposals are valid for 30 days, unless otherwise stated.

4.2. Client Obligations:

The Client undertakes to:

• Provide all the information, access and content required (texts, images, credentials) in good time for the execution of the project.

• Make payments on the agreed dates.

• Not use Wolf’s services for unlawful or defamatory purposes.

5. Payment and Invoicing

• Payment terms (deadlines, instalments and methods) are set out in the specific Commercial Proposal for each project.

• Failure to pay on the stipulated dates may result in the temporary suspension of services (e.g. suspension of the website, pausing of campaigns or blocking of access to the application) until the debt is settled.

• VAT at the applicable statutory rate is added to the amounts shown, unless expressly stated otherwise.

6. Limitation of Liability

Wolf Smart Industries strives to ensure the highest quality and uptime of its services; however:

• Third-Party Services: We are not liable for failures, policy changes or unavailability of third-party platforms (e.g. Meta Ads, Google Ads, external hosting servers, third-party APIs).

• Bugs and Errors: In software development, although we carry out rigorous testing (QA), we do not guarantee that the software will be 100% free of errors in all possible circumstances. We undertake to fix critical errors within the warranty period set out in the contract.

• Security: Although we use security best practices, Wolf shall not be liable for cyberattacks (hacks), viruses or data loss resulting from the Client’s negligence (e.g. sharing passwords) or from security flaws in hosting not managed by us.

7. Data Protection

Your personal data is processed in accordance with our Privacy Policy. By accepting these terms, you declare that you are aware of how your data is managed.

8. Cancellation and Termination

• By the Client: The Client may cancel the services at any time by giving prior written notice. For projects in progress, the amount corresponding to the work already carried out (hours or stages) will be invoiced and is payable.

• By Wolf: We reserve the right to refuse or cancel services in the event of a breach of these terms, non-payment or abusive behaviour.

9. Governing Law and Jurisdiction

These Terms and Conditions are governed by Portuguese law. The Braga District Court (Tribunal da Comarca de Braga) shall have jurisdiction to settle any dispute arising from the interpretation or performance of these terms, with express waiver of any other venue.